New printer have come to the end of the black cartridge provided. Have bought cartridge from Ink express not an HP cartridge and having installed it printer says it's incompatable and refuses to use it. Any ideas guy?
Sling it back to Ink Express (after contacting them first). Non-original cartridges can be a bit of a lottery, although I've mostly had good experiences.
I have always use non-originals in my printers, including HP and never had any problem or error messages. I used Cartridge People.com for many years.
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