how to uninstall wise ftp

  jimrich 07:54 13 Feb 2008

My OS is Win. XP sp2 home ed.

I'm trying to remove Wise FTP version 3 free thru 1&1 hosting.

I go to Control Panel/Add-Remove Programs/select: Wise_FTP and click on: Change/Remove

A message box opens with:
Welcome to the InstallShield Wizard for WISE-FTP
The wizard will up grade Wise FTP to version
To continue, click Next.

I do not need or want an ‘up grade’ but I click Next anyway and a box opens with:
Please insert disk 1 that contains the file Setup.ini.

Path: C:\DOCUME~1\JIMRIC~1\LOCALS~1\Temp\pftC.tmp\Disk1

Of course, the suggested Path leads nowhere. I have no such disk and never did, so the process of uninstalling Wise_FTP stops there!

I cannot delete it manually because Window’s Search option cannot find anything re: wise ftp, acebit or wf_Scheduler.exe.

thanks for your help,

  €dstowe 08:30 13 Feb 2008
  Sea Urchin 09:37 13 Feb 2008

I think you've linked jimrich to his own question on the AceBIT forum. And to jimrich, did you get anywhere with AceBIT support in their link?

  €dstowe 10:44 13 Feb 2008

I did indeed link jimrich to his own question - the reason being that there was a reply there which would most likely have helped, straight from the horse's mouth, so to speak.

  Sea Urchin 10:58 13 Feb 2008

Apologies €dstowe - I was confused by the time on the reply - your link appeared to be 20 mins before the reply was posted. But I now see that the AceBIT forum is GMT + 1 hour.

  brundle 11:32 13 Feb 2008

Reinstall and uninstall, it's looking for temporary files created by the installation process.

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