how to system restore in safe mode

  dvdcllns 14:37 21 Apr 2010

My son's laptop has malfunctioned. All sorts of errors. He's away from home at the moment and I want to talk him through a restore in safe mode. he cannot access 'restore' in normal mode. How is it done?
He's running Vista HP.

  Fruit Bat /\0/\ 14:59 21 Apr 2010

To get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" Use your arrow keys to move to "Safe Mode" and press your Enter key.

Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.

In safe mode

1. Click on the Start button to open your Start Menu. The Start button looks like this: Vista Start Button

2. When the Start Menu opens click on the All Programs menu option.

3. Click once on the Accessories Start Menu group.

4. Click once on the System Tools Start Menu group.

5. Click once on the System Restore icon. After you click on the icon, if a User Account Control window opens you should click on the Continue button.

6. You will now be at the System Restore screen. From this screen you can specify the restore point that you would like to restore.

By default, Vista will already have selected the Recommended restore option. This restore point is one was made after a new program, driver, or update was installed. If you would like to use this restore point, you can click on the Next button to start the restore process. On the other hand, if there is a more recent/ later restore point that you would like to restore you should select Choose a different restore point and press the Next button. This will bring you to a screen, that contains a listing of all the available restore points that you can restore to.

You should select the restore point that you would like to restore and press the Next button to start the restore process. Vista will display a Window showing your selected restore point and asking you to confirm that this is the one you would like to restore.

If you would like to select a different restore point press the Back button. Otherwise you can press the Cancel button to exit System Restore or the Finish button to begin the restore process. If you selected Finish, Vista will display a second prompt asking you to confirm that you would like to continue the restore.

If you are sure you want to do the restore, then press the Yes button. Vista will now log you off of the computer and start the System Restore process.

When the restore has been completed, you computer will be restarted and when Vista boots back up it will be restored to its previous state. When you log in to Vista for the first time after the restore, you will see a message showing that the restore was successful.

If there are any problems with your computer due to the last restore, you can revert back to your previous settings by going back into the System Restore Utility and selecting the Undo System Restore option and pressing the Next button.

Your computer should now be working properly again.

  Fruit Bat /\0/\ 15:05 21 Apr 2010

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

  dvdcllns 15:40 21 Apr 2010

Thanks for the prompt info.
However, it seems worse than expected. When starting in safe mode all sort of scans start up listing all sorts of contamination. Looks like I'll have to travel and see exactly what's going on. When on site tomorrow I'll look closer at yu suggestions and revert to you.
Watch this space, as they say...

  dvdcllns 13:08 22 Apr 2010

The problem is that 'Antispyware Vista' has somehow ogt on the machine and doing it's worst.
I've had a look thro' google and Spyware Doctor is suggested. Is this good and is there another way to be rid of this nasty?
We're live here, affected machine on (presently scanning with sav32cli), another machine available to access the net etc.
Thanks for the help.

  Sea Urchin 13:18 22 Apr 2010

Scroll down to Automated Removal Instructions and follow the procedure exactly

click here

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