how to retreive yahoo account

  mgm51 07:34 20 Mar 2018
Locked

my laptop suddenly went weird , I then turned off and on again , all heck happened I had all my pics scattered across the desktop I lost my email accounts it would not except any of my details , I have lost a lot of files , is there way I can get them back , if not should I just a clean restore and start again.....???????

  Govan1x 08:23 20 Mar 2018

Not sure if I will get a reply or not as you never bothered to reply to any of previous 5 posts so here goes.

A system restore to the time before you had problems might fix it.

Maybe give Malwarebytes free a run to see if that finds any problems.

  mgm51 01:17 21 Mar 2018

Gave malware a try it found a Trojan...? but did not say anything about recovering my lost account.

  wee eddie 08:59 21 Mar 2018

Log into your account with password, it should still be there

  mgm51 16:38 21 Mar 2018

this is the message I get when trying to sign in, You're not signed in on any Yahoo app. Use an alternate way to sign in. For security purposes, please verify the missing digits , this my phone they talking about but when I enter the digits nothing happens.....???

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