how to play/fix a corrupt .mov file

  PC_HelpMe 19:56 08 May 2012

Hi everyone, I have a file on my computer that is a .MOV file.

It was something I uploaded from my mobile some months ago and have only just tried to play it.

I have uploaded many other clips with no problems, but this one for some reason just won't let me play it.

One of the pop up windows that comes up says "Cannot play this media file. The file is either corrupt or the application does not support the format you are trying to play".

I have got a couple of media converters on my laptop but none of them seem to be able to convert the file as they say there is an "error opening file".

Is there ANY way I can get this file to play?

  johnnyrocker 20:09 08 May 2012

have you tried vlc player as that will repair some files if that wont play it nothing will i fear


  PC_HelpMe 20:16 08 May 2012

Thanks for your reply. I will give it a go. I am afraid it won't be recoverable too but know I always get great responses from this website so thought it was worth a try.

  Fruit Bat /\0/\ 20:23 08 May 2012

may be you don't have the correct codec to play it try this codec pack

  Fruit Bat /\0/\ 20:24 08 May 2012
  PC_HelpMe 20:32 08 May 2012

Thanks Fruit Bat - but the first link didn't work and the second my computer won't let me access :(

  johnnyrocker 21:45 08 May 2012

you could try file hippo for codecs


  PC_HelpMe 22:28 08 May 2012

Thank you johnny - will try that too. Just trying to find where the VLC Media Player is on my laptop. It says it has installed but doesn't seem to be in the program list.

  Woolwell 23:03 08 May 2012

If all else fails Quicktime plays mov.

  Woolwell 23:12 08 May 2012

For VLC look under Video Lan

  PC_HelpMe 18:00 09 May 2012

QuickTime doesn't work but thanks for suggesting it. I will check the vlc later when on my laptop, but I'm not sure it even downloaded properly as it kept bringing up a pop up window that was just black with a flashing cursor in it - and it only said installed when I closed the window down.

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