Hello. I have had to start again with my lapton using samsung recovery. all went well.but now when i want to log into my bank i have to enter all my previously saved details. i know i managed to sort this out before but i've forgot how to do it. I'll also have to add it to ccleaner. can you remind me please. Thanks Susan
Two things come to mind... first do you mean passwords etc rather than cookies ?
Is there an option on the bank log in screen to "remember me"... just as there is on PCA here.
If you are using IE8 etc make sure your security settings are not to high, tools> internet options> security. Med high is usually OK.
CCleaner... up to you... I would advise caution using the registry cleaner. Have used it in the past, and had the usual "unexplained" weird issues that everyone seems to get. Did a clean Vista install 6 months ago and vowevd to use just windows own tools. Have had no issues at all and no slowdowns etc... brilliant.
Don't forget security... can recommend MSE (Microsoft Security Essentials) for Vista on a notebook... very light on resources, and excellent at doing what it's supposed to.
Sorry Susan, should have said also to check on the privacy tab too, and to use "medium" on there.
Other than that I don't know... maybe worth trying altering the privacy setting to one lower and just try your bank site again and see if that helps.
Security... you should be fine with what you have. Only ever have one "real time" security package installed at one time. Running more than one causes conflicts, false alarms and freezing/slowdowns etc.