How do I find out the spec of my graphics card

  sazhammy 18:28 21 May 2010

Hi there,

I have been tearing my hair out after trying to upload a game of sims 3 from EA.

I've finally managed to download it but it's now coming up with the error message :


Unable to start game

Device 0 cannot run this title
No supported graphics card detected. Please check your system hardware.


I have searched the internet high and low and cannot find out how to check my specs for the graphics card ( I'm assuming this is what I need to do? )

Somebody please help me :(



  blanco 18:34 21 May 2010

Belarc Advisor - you can find it on Google. This will give you the specifications of your computer including the graphics card.

You can then go to their web site and find it's capabilities. It sounds as if you need to think of an upgrade.

  AL47 18:41 21 May 2010

just google youre make of card.. if you dont know that could you say what operating system you have

  sazhammy 18:45 21 May 2010

Thanks, blanco, I used belarc advisor but I'm either being incredibly blind or I can't find where it says what the spec for the card is?

AL47 - from using belarc advisor this is what it's saying my operating system is..

Operating System
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

  sazhammy 18:46 21 May 2010

also blanco - do you mean upgrade of pc or graphics card??

  Woolwell 20:17 21 May 2010

Belarc Advisor will just tell you which graphics card you have and it is listed under display.
If you open System Information click here
and look under Components and display adaptor it will tell you a bit more.

  sazhammy 20:33 21 May 2010

okay brill thank you - from what I can work out it's tell me this :

Adapter RAM 128.00 MB

I went on to Sims 3 for the system requirements and it's saying I require the following :

128 MB Video Card with support for Pixel Shader 2.0


  Woolwell 20:46 21 May 2010

Possibly onboard graphics. To help more information is going to be required about your system eg motherboard. But to start with what is the brand and model of your PC?

  sazhammy 21:05 21 May 2010

Okay super - thank you. It's a Dell Inspiron Mini. Not a huge memory but it should be big enough to cope with games I would have thought?

Let me know if you need any other info.

  Devil Fish 21:27 21 May 2010

is this a laptop

  sazhammy 21:29 21 May 2010

Yes - well it is a netbook

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