Do you know if Word is now the default program for opening .doc files. When you open a .doc from explorer does it load up with Word or Works.
If it is opening with Works, go to Control Panel - Folder Options - File Types and scroll down to DOC and if necessary change the program it opens with to Word instead of Works WP. (For Win XP). If using another Windoes 9x then in Explorer find the Folder Options (probably in Tools or View) and continue as above.
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