How can I performe factory reset on Huawei HG850a?

  x00x00 10:02 24 Jan 2016

I have a Huawei Echolife HG850a GPON ONT. My problem is this ONT doesn't give IP address to my PC via RJ1. My ISP uses RJ1 port to Internet connection and RJ2 to IPTV connection. If I manually setup IP address on my PC, I can ping the IP address but if I enter to the setup via with a web broser, but I can see only VOIP configuration. Before this fault came I can entered the LAN,WAN setup via IP address and my PC gets IP address from DHCP of ONT. I can't ping this IP address. If I setup manually IP on my PC, ping doesn't work I want to performe a factory reset, but I don't find reset button on ONT. What is the solution?

  RV510 10:21 24 Jan 2016

I assume this unit is a router, am I correct? if so, switch it off, unplug it from the mains and disconnect any other cables, let it sit for 20 minutes and connect it up again. Wait for it to all come back to life and then look on the back of it and you should find a little hole with the word 'reset' above it, push a cocktail stick in the hole and the router will reset itself back to its original factory settings.

  x00x00 10:38 24 Jan 2016

Yes it is a router with GPON port to WAN. But there is no hole on it to start factory reset. That is the main problem...

  x00x00 11:13 24 Jan 2016

  RV510 11:41 24 Jan 2016

Can you get into it by typing in its IP address and going into its properties and reset it from there? There should be a reset button on it somewhere I would of thought but perhaps it has to be reset like I say.

  Fruit Bat /\0/\ 11:44 24 Jan 2016

click here page 312 system tools


  x00x00 11:54 25 Jan 2016

Thank you everybody! I didn't find the factory reset... I replace the ONT to an newer model.

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