Hotmail & Windows Update problem

  acfc 07:57 19 Feb 2004

I was asked to clean up a friends computor yesterday as he said it was slow and he had problems accessing sites.

After removing Kazza and it's associated rubbish, running Adaware, Spybot and installing Spywareblaster I still could not access hotmail or Windows Update.

On hotmail I got to the sign in stage but it returned an 'invalid password or username' report. This was with both his and my own log ins. On WU the page came up checking for updates then reported page unavailable.

I tried turning of Zone Alarm and set the security settings at minimum but nothing worked.

He is running XP ~ and suggestions?

  Diodorus Siculus 08:01 19 Feb 2004

Try a repair of IE. click here

It may sort it out.

  acfc 21:09 19 Feb 2004

Thanks for that but it didn't work.

I forgot to mention that the system has IE6

Any more ideas?

  Diodorus Siculus 21:56 19 Feb 2004

Could well be time to reinstall windows - often the best cure for the ills Kazza delivers.

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