Hotmail - Picture but no sound

  [DELETED] 15:43 28 Sep 2003

With windows98 - MSN6.0 - DirectX9.0
Communication on Hotmail written word ok -Webcam visual ok
Cannot send or receive Voicemail
Addresse ok elsewhere
Have checked mike and speakers - ok
Making video with Logitech webcam to send by e-mail ok.
WHY NO SOUND? Ancient apprentice

  [DELETED] 17:56 28 Sep 2003

Maybe something to do with file size limit ? to hotmail.

  [DELETED] 18:51 29 Sep 2003

Dadyassa - you may well be right. Before setting up webcam I had acheived voice mail alone. Does this mean that I must dispence with webcam or is it possible to increase file size. If so how? Ancient apprentice

  [DELETED] 20:24 29 Sep 2003

I just remember i wanted to send a few photos, but it said the files were too big but i could subscribe to more webspace if i wanted,but i declined.

i cant look it up cos my page has gone Spanish at the moment ??

Maybe its in MSN help ?

  [DELETED] 20:43 30 Sep 2003

Dadyassa. When it happened originally I tried MSN help which suggested that I download DirectX9.0 which I duly did, but to no avail. It would seem as if my system lacks some sort of trigger. Ancient apprentice

  [DELETED] 09:14 03 Oct 2003

Hi Ancient - have you successfully run DXdiag to prove the successful installation of DirectX9.0 on your system?

In the Open: field type "dxdiag" (without the quotes)
Click the OK button
Run through the tests presented on each tab.

Let us know how it goes.


  [DELETED] 18:36 03 Oct 2003

Thanks fruity69. Indeed have completed directX diag tests. All ok. Starting to feel that windows98 is inadequate to handle both sound and vision programmes together. Regards. Ancient apprentice.

  [DELETED] 10:17 08 Oct 2003

Hi AA. If the dxdiag tests all run okay and produce sound I guess you have programming or settings incompatability.
1. Have you checked the settings in Control Palnel->Sound and Audio Devices?
2. Have you checked the settings in MSN?

Please post back results.

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