hotmail account problems

  westgolf 09:59 21 Mar 2010

Hi, can someone please help. One of my hotmail accounts wont accept the password that has worked fine for many months. When I go through the procedure to correct this & enter personal question info - it asks the question in Chinese ? I have translated this - but the answer to the Chinese question wont reinstate the account password ? Any ideas please ? Many thanks.

  Sea Urchin 23:05 21 Mar 2010

This is an old hacking scam - why would Hotmail be asking you your security questions in Chinese - and you certainly shouldn't answer.

This link goes back 2 or 3 years, but the same hacking goes on today - and at present Hotmail is being targeted in a major way.

click here

  westgolf 07:37 22 Mar 2010

I have tried everything possible but always in chinese, is it possible that its hotmails server getting messed up or not.I cannot find any Customer service site for MSN so i can tell them about it

  tonyq 14:21 22 Mar 2010

westgolf,is this of any use.
click here

  westgolf 07:32 15 Apr 2010

Thanks to everyone, sorted now.

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