Hi . Today i was working on my laptop then suddenly a blue screen appears and my computer started shutting down and then restarted. After that i myself shut it down and then restarted again. Windows then logged in and after one or two minutes again blue screen appeared and my computer restarted. It keeps on shut down and restarting. I dont know what is wrong. I have not experience this before. Plz help me. What should i do? I cant check my computer settings even. Because when i starts windows, the blue screen appears after one minute of logged in.
Mary, your screen grab doesn't identify a specific culprit but if it's a software problem (and it probably is) then this may fix it:
Turn the laptop on and immediately start tapping the F8 key quickly until you get to the "Advanced Boot Options screen". Choose "Repair your computer" then follow the prompts until you get to this screen:
Click on System Restore and choose an available date when everything was working properly but don't go further back than you need to. You won't lose any personal data like documents, music, or photos etc.