Help-Wanadoo Keeps changing to Searchportal

  Fruit Bat /\0/\ 18:02 02 Nov 2004

It is suggested that you clean the following directory contents (but not the directory folder). Please disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers.

1. C:\Windows\Temp2. C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies.
3. C:\Documents and Settings\<Your Profile>\Local Settings\Temp4. C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files5. C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp6. Empty your "Recycle Bin".


B. Please shutdown/restart the computer. Do not launch any programs or connect to the internet at this time.

1. Launch Ad-Aware SE click here and run a Full Scan.
2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.


C. Shutdown/restart. Do not open any other programs

1. Launch Ad-Aware SE and run another full scan.
2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check all object found in the Critical Objects tab that you wish to remove
5. Click Next, Click OK.
6. Restart the computer and run another full scan. Please post the results as a reply.

Good luck!

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