Help and Support Error

  Survey Surfer 12:35 26 Jan 2005

When I click on Help and Support I get this message (Start>Help and Support, in WindowsXP home edition)

'Windows cannot open Help and Support because a system service is not running.
To fix this problem, start the service names 'Help and Support'.

Can anyone help with this?
How can I start the Help and Support system service when I keep getting this error message?!?


  ACOLYTE 12:38 26 Jan 2005

Right click my computer select manage tick the + next to services and applications then highlight services scroll down the list on the right till you find help and support highlight and right click set the startup option to automatic.

  ACOLYTE 12:40 26 Jan 2005

Sorry should be highlight right click then select properties then set the startup to automatic.

  Survey Surfer 12:49 26 Jan 2005

Thanks for that Acolyte!!!
To think I nearly did a restore of a backup to fix the problem.


  Technotiger 12:54 26 Jan 2005

Hi, there is a simpler way - Start>Run. type in "msconfig" without the quotes, press return.
In the window that pops up click on the Tab for Services - then scroll down to Help & Support and tick box. Close window and follow on screen prompts.

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