Hi there, i wonder if anyone can help. I have a problem with my daughters laptop. It is a HP g7000. I have the recovery disks, which i bought, they are the correct ones,when i put them in they don't automatically load, nothing happens. I read that if you pres F11 you could then choose to boot it from onscreen prompt, but i dont get that option. Can you help please? Thanks
Thanks, if i press F10 it takes me to BIOS setup, i wouldn't have a clue what go into there. and F11 i get a funny noise and then a bar at the bottom saying windows is loading and then on to a page which tells me a problem has been detected and windowss has been shut down to prevent damage to computer, then Disable Bios memory options such as caching or shadowing. I have tried pressing repeatedly, i get the same each time.
HP/Compaq laptops. 1. Reboot, and repeatedly press F10 at the HP logo until the recovery screen appears. 2. When the recovery screen appears, press "Next" and then "Yes" to perform a non-destructive recovery. 3. To perform a destructive recovery, click "Advanced" and then "Yes". 4. After the recovery is finished, the laptop will reboot.