Help please!!

  mags65 11:31 24 Apr 2005

Hi, I have a problem with a friends comp. last night it would not let her in to any of the user accounts. IE wondows starts ans it show the icons for her and her hubby's accounts but when she clicked on them, nothing happened. I suggested a 'load optimized defaults' in the set up and this at least let her get into her main windows page. problem solved or so we thought. However she phoned this morning to say that although she can get into the main windows page, none of the desk top icons are opening or anything on the start menu. Any suggestions. Could it be the mouse or is it something in the bios.

It is a new computer (built by someone for them)
Windows XP home
512mb ram
120gb hdd
the usual dvd drives and floppy etc.

Thanks in advance.

  johnnyrocker 11:33 24 Apr 2005

system restore guv.


  bremner 11:52 24 Apr 2005

You could also try typing sfc /scannow at Start>Run with the Windows disk in the drive

Also for future reference please have a look at this click here

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