HELP - PC can't detect modem!!

  southpaw 20:44 06 Dec 2005


I'm trying to help a friend with her laptop.

Its a Pentium 2 and is running with Win 98.

It was running very slow so we reloaded windows 98 back on......

Anyway now the modem is not detected.

Its a Haicom 56k Fax/Modem PC Card.

I tried going into System, removed the modem, then refresh.

Windows then finds the modem and loads the drivers, restarts the laptop etc

Then when trying to connect to the internet it says it can't detect modem.

We don't have any software so don't know what to do?

Anyone able to help?

  Diodorus Siculus 20:48 06 Dec 2005

Try everest
click here

It will ID the modem; then try the net for drivers.

After that, create a new dial up networking connection and see if it recognises the modem.

  Fruit Bat /\0/\ 20:48 06 Dec 2005

Any exclamation marks against modem in device manager?

Have you set the modem in Internet options?

  southpaw 20:54 06 Dec 2005

No exclamation mark.

Its there under modem PCMCIA Fax Modem 56k

What do I need to check under internet options?

  southpaw 21:21 06 Dec 2005


  southpaw 21:29 06 Dec 2005

The Hardware ID is


Where could i get a driver from?

  Diodorus Siculus 21:50 06 Dec 2005

Does the modem have any distinguishing marks / serial / model number?

  southpaw 21:53 06 Dec 2005


Just has the sticker with "Haicom 56k Fax/Modem PC Card" on it

And only what everest has listed.

  woodchip 21:58 06 Dec 2005

Drivers hear download for the correct OS click here

  southpaw 22:07 06 Dec 2005

BIG Thanks to everyone!!

Now sorted!!

  woodchip 22:14 06 Dec 2005

Can you tick the box please

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