My friend finally brought his pc into me and asked for my help in fixing it as he has not been able to use it for the last 2 years!!!
He blames virus infections and he is not wrong.
He keeps getting the dr watson postmortem debugger message and I have turned this off in the registry by changing the Aeopen value to 0 from 1.
I have instaled most of the recommended fixes from a previous thread and run sfc /scannow.
Over 1500 objects were detected by a-squared and I've not been able to run a AVG virus scan yet as the main problem is that now I'm getting an Explorer error (explorer.exe - application error) and cant open any explorer window or control panel in normal boot, but I can in safe mode.
The pc is running windows xp sp2. Your suggestions would be most appreciated please.
As you have a severely infected machine i would say,format and reinstall the os if you can.
Is there data that needs saving ,photos / docs/ etc ?
Can you post make and model of the machine,you maybe lucky if it has a restore partition.
Problem you may get here,is that some of the infections will reproduce upon a reboot.They will only stop if you can weed out all registry entries,and depending on what infections you have....the entries could be in the hundreds.
We can help but i reckon its best you let the Malware experts sort this one out.