Help with MS Office 2003, Picture Mgr. not working

  six-h 21:11 20 Feb 2010

I'm running XP Home and have tried the "repair MS Office" option from Add/Remove, I wasn't asked for the disk, and the repair took about 10 minutes to complete, advising that it was successful though the problem still persists.
Picture Mgr. just displays the small "Office" screen and then nothing more.
"OIS.exe" is running in task mgr. but using no CPU. I have to "End process" to abort despite the dire warnings!
Is there some other way I can get it to work?

  lotvic 22:13 20 Feb 2010

Try the Repair from the CD

Put CD in and when loaded you should get a menu to choose from, Install, Repair, Uninstall etc.

  six-h 22:14 20 Feb 2010

Finally found out how to get it back!

For anyone else so afflicted, Picture Manager maintains an MRU list in an XML file. If one of those locations is no longer valid, or is on a slow link, Picture Manager will appear to hang.

Click Start>Run and enter : -
>>%userprofile%\Local Settings\Application Data\Microsoft\OIS<<
This brings up the OIS Folder where you should delete the "OIScatalog.cag" file.
(or rename it as "old" just to be safe!) and you're back to normal!

  six-h 22:15 20 Feb 2010

Sorry Lotvic, we posted about the same time!
Sorted! :o)

  lotvic 22:58 20 Feb 2010

hey thanks, that's useful to know :)

  six-h 23:29 20 Feb 2010

Just hope it helps someone else.

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