My Outlook 2000 froze up when I was sending a message, and would not close. In the end I closed it using the task manager and re-started my PC. But then when I reopened outlook I got the error message "Outlook could not open the file containing the folders used to send & receive email messages, create appointments, and open the address book.
Please select from the options listed below.
Create a new personal folders file. Open an existing personal folders file."
I clicked the 2nd option, and went to where my Outlook.pst is located. Hhowever, when I double clicked on this, I got the error message "Properties for this information service must be defined prior to use" and then when i click "OK", I got the message "The file C:\Documents and Settings\User\LocalSettings\Application Data\Microsoft\Otlook\Outlook.pst is not a Personal Folders file".
When I checked into this, I noticed that the file size was 0 bytes, which got me worried.
Luckily, I backed up onto my external hard drive yesterday, so I haven't lost that much. the only problem is my contacts folder. A lot of my contacts were in subfolders of the main contacts folder. And I don't seem to have any of the subfolders on the backed up .pst file, only the contacts in the main "contacts" folder.
Please tell me if there is a way to restore the emails I've sent and filed today, and also the subfolders of contacts.
Thanks for the advice. i have been runinng the Inbox repair tool every day for the past few weeks, there is constantly something wrong with it. Thankfully I have just bought a new PC, which i hope will solve the problem.
Is there any way I can back up my subfolders in the future so that this doesn't happen again?