having trouble installing RAM!

  just_say_go 21:38 07 Feb 2005

Hi there, in an attempt to try and bring my PC at least semi up to date, i tried installing an extra 64k of RAM eariler (boosting it up to a whopping 128), i started the pc up afterwards and everything was going fine, until after about 45 minutes when my system completly froze up. After resetting my computer, i recieved a message about there being a problem with the DMI (although i completly forgot to make a note of it unfortunatly, although it did ask me to insert my system disk), i have no removed the ram and everything's back to normal, but can anyone tell me where i've gone wrong?

it's my first time doing anything like this and i've bound to have made a mistake somewhere!

thanks in advance!

  Technotiger 21:43 07 Feb 2005

Hi, it is possible that you have tried to instal the wrong sort of RAM, also you may have tried installing a single ram chip when sometimes an older system will only accept ram chips in pairs.
We need more information regarding your system - what os especially and if possible details of your motherboard.


  VoG II 21:46 07 Feb 2005

All of which you can find if you click here

  just_say_go 23:18 07 Feb 2005

Hi, i'm using Windows 98SE.

The computer was custom built by someone around 5 years ago, and the invoice didn't come with much motherboard info apart from 'Jetway Motherboard'.

On the Belarc advisor, it comes up with the following:

I couldn't see a motherboard section, but under Processor it says:
500 megahertz AMD K6-2 w/3DNow!
64 kilobyte primary memory cache
512 kilobyte secondary memory cache

and under Main Circuit Board:
BIOS: Award Software International, Inc. 4.51 PG 07/31/2000

if that's any help?

also, this is what it says under Memory Modules:
64 Megabytes Installed Memory

Slot 'A0' has 32 MB
Slot 'A1' has 32 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Slot 'A4' is Empty
Slot 'A5' is Empty

According to that invoice i mentioned eariler, it says that installed is:

and the stick of memory i brought was:
PC 133 SDRAM, 168 pin, 64 MB.

hopefully that should be enough info?

thanks again for the help btw! :-)

  Technotiger 23:29 07 Feb 2005

Hi, me again - in all that, the one thing that sticks out, at least as far as I can see, - it would appear that THE stick of memory I bought, should be 'the TWO sticks of 32meg ram I bought'

As I said before, older systems usually require ram in pairs - so 2x32 - not 1x64.

Hope that makes sense. Cheers.

  just_say_go 23:36 07 Feb 2005

thanks for the help! the only thing that threw me about that in the first place is when i looked in the casing, there was only one stick of ram in there (as far as i could see anyhow, i probably missed it, heh)

thanks a lot for the help!

  just_say_go 23:43 07 Feb 2005

oh, one more question just out of interest more than anything else, what's the difference in 'PC' numbers?
e.g 'PC100', 'PC133' and so on? i'm guessing you can't mix and match right?

  Technotiger 22:34 08 Feb 2005

Hi again - on your last point - right.

Just for info 'I couldn't see a motherboard section' Main Circuit Board is your mobo.


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