Having trouble with CCleaner - Cleaner only

  wee eddie 23:58 08 May 2018
Answered

The rest work fine

Dropbox link

  wee eddie 00:03 09 May 2018

I've done something wrong but, if you're getting what I'm getting, it's Screenshot 2018-05-07.

The Registry Cleaner and the Tools all appear to be working as designed.

I have uninstalled and reinstalled. No luck

  Fruit Bat /\0/\ 14:46 09 May 2018

Your link not working can you post a picture?

CCleaner working fine for me.

  wee eddie 13:46 10 May 2018

I do this so rarely that I slipped up. So, here's another try Dropbox link

The next thing is a "something" loads which then says that Microsoft will provide a solution.

After a half hour wait, nothing has happened ~ No solution at all

  Gordon Freeman 13:57 10 May 2018

Why are you posting links to dropbox log-in, & what has that got to do with your CCleaner problem?

  wee eddie 16:32 10 May 2018

Gordon, sorry, on my PC the correct Screenshot appears

  Fruit Bat /\0/\ 18:39 10 May 2018

Yes because you aut log in to Drop box - we can't do that.

upload the screenshot to an image posting site such as postimage.org click here post the link in your next post

and

  wee eddie 01:30 11 May 2018

Sorry, I thought that that was what Dropbox was

  MJS WARLORD 17:59 11 May 2018

hi eddie do you have a recent copy of ccleaner or like me are you using an old version.

the reason I ask is because earlier this year a disgruntled employee infected a version of the program with all sorts of nasties.

send an email to the makers and they will tell you if you are using a safe version.

  wee eddie 01:27 17 May 2018
Answer

Problem solved. I have uninstalled and reinstalled a couple of times with no success but Microsoft's April Update did the trick. However it needed another install until it eventually worked

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