Home Forums Tech Helproom Having trouble with CCleaner - Cleaner only Forum Rules | Contact Forum Editor | Report a Post Having trouble with CCleaner - Cleaner only wee eddie 23:58 08 May 2018 Locked Answered The rest work fine Dropbox link wee eddie 00:03 09 May 2018 I've done something wrong but, if you're getting what I'm getting, it's Screenshot 2018-05-07. The Registry Cleaner and the Tools all appear to be working as designed. I have uninstalled and reinstalled. No luck Fruit Bat /\0/\ 14:46 09 May 2018 Your link not working can you post a picture? CCleaner working fine for me. wee eddie 13:46 10 May 2018 I do this so rarely that I slipped up. So, here's another try Dropbox link The next thing is a "something" loads which then says that Microsoft will provide a solution. After a half hour wait, nothing has happened ~ No solution at all Gordon Freeman 13:57 10 May 2018 Why are you posting links to dropbox log-in, & what has that got to do with your CCleaner problem? wee eddie 16:32 10 May 2018 Gordon, sorry, on my PC the correct Screenshot appears Fruit Bat /\0/\ 18:39 10 May 2018 Yes because you aut log in to Drop box - we can't do that. upload the screenshot to an image posting site such as postimage.org click here post the link in your next post and wee eddie 01:30 11 May 2018 Sorry, I thought that that was what Dropbox was MJS WARLORD 17:59 11 May 2018 hi eddie do you have a recent copy of ccleaner or like me are you using an old version. the reason I ask is because earlier this year a disgruntled employee infected a version of the program with all sorts of nasties. send an email to the makers and they will tell you if you are using a safe version. wee eddie 01:27 17 May 2018 Answer Problem solved. I have uninstalled and reinstalled a couple of times with no success but Microsoft's April Update did the trick. However it needed another install until it eventually worked This thread is now locked and can not be replied to.