Having a problem with Thunderbird.

  Linkslade 19:07 19 Dec 2016
Locked

Hi,

Not sure whether or not all the recent updates in Win 10 has been having an effect on Thunderbird, but have recently lost favourites from the mail menu list. Also my contacts listed underneath have also disappeared. Tried to fix it in settings to no avail.

Must admit to not being too savvy!

Any help appreciated.

  alanrwood 10:44 20 Dec 2016

Windows 10 runs T/B without any problem.

Do you have a backup of your T/B profile. More to the point is if you do regular backups of your data. If so then It is advisable to create the profile in your "Documents" folder and back it up as part of your normal system.

You can create a profile by:

Run/thunderbird -p and in the pop up box create a new profile.

Might be too late for this but a precaution for the future.

  Linkslade 12:16 20 Dec 2016

Alanrwood,

Have taken your comments on board and will remember them for future use.

Many thanks for your advice.

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