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Having begged for help ..

  johndrew 15:58 10 Oct 2011

.. in this thread I though maybe if I started another it may stimulate someone.

Currently I'm using IE (which has suffered the same problem recently) to access the internet, but it is very slow compared to Firefox.

In addition to all that I have done and mentioned in my previous thread, I have fully uninstalled Firefox - including all Profile data and done a clean reinstall. The first thing it did was go into 'Not Responding' mode.

I think I have gone as far as I can with this problem without major help. Can anyone make any suggestion as to a way forward? Would perhaps a Repair to XP offer any advantage? A complete OS reinstall is a task that I really don't want to face with all the various software and registrations involved.

  T0SH 16:31 10 Oct 2011

There is an option from the start menu to run IE with no addons ?, if this one fixes your issue, then perhaps an IE restet from Tools Internet Options Advanced Tab to put it back as it came to you may offer a more permanent fix

Cheers HC

  wee eddie 17:03 10 Oct 2011

I think the problem may be similar to mine. Look for any common symptom of the Freeze.

I tried to analyse when my freezes occurred.

It looks like my XP PC will now freeze if I try loading/unloading, Programs/Screens/Web sites, too fast.

My solution. Slow down.


Like people, elderly computers can easily suffer from information overload, especially if one keeps bombarding them with new stuff. My PC's freezes were not occurring with software of the same generation as itself, but with the newer stuff. I now no longer expect my Pensionable Computer to behave like a Teenager.

I could replace it with a PC that is Concurrent with the Software that I'm using, but it does everything else I need it to except the latest Top of the Pops and Dance Craze.

  mrwoowoo 17:34 10 Oct 2011

Had a similar event on my sons pc. Turned out that one of the legs on his cpu heat sink had popped up away from the motherboard causing the cpu to overheat. Maybe you could check your temps through the bios? Or maybe a free programme.

enter link description here

Have you check to see if your pc needs defraging?

  johndrew 20:30 10 Oct 2011

Many thanks to all for coming back.


I have done all you suggest - other than reinstalling which I'm trying to avoid and a PSU change (would need to buy a new item). Found one memory down and replaced it in the process, see my link posts.


Have tried this with both Firefox (including Safe Mode) and IE with similar failures. This is what makes me think it is across the board, even offline.

wee eddie

There is merit in what you say, but even when I allow the CPU to be at maximum (99%) idle it can happen. Old age yes, but this PC is sick somewhere.


I check temps/fans with Everest Home. Currently CPU 47degC fan 4963 RPM, just after another 'Not Responding' episode. The rest are good as well, but I will have another look in thecase to check out the CPU heatsink in case. Have also full defragged, sfc /scannow, chkdsk on all with no findings.

  sunnystaines 20:53 10 Oct 2011

run any reg cleaners that might have deleted good stuff?

  johndrew 09:32 11 Oct 2011


I must admit I've not tried Safe Mode; I shall now though.

I have checked all Logs with nothing being apparent. I ran an AVG check yesterday (again) it came back clean as usual; Malwarebytes hung so I shall try to run that later. I have downloaded Winsock and will run it - hadn't crossed my mind.

Previously had a look inside the case at all units connections, condition, damage and saw nothing of import. Reseated everything when the failed memory was replaced (I did the pair).

Have cleaned out everything.


Both mouse and keyboard are PS/2. As with PSU would need to buy new to try replacement.

Device Manager shows everything working normally.

  johndrew 13:51 11 Oct 2011


Sorry, I didn't mean to ignore you. The only reg cleaners used are those I have used for years, primarily Ccleaner; it's never caused a problem before, nor has Advanced System Care.


Have run Winsockfix and I am very gingerly running Firefox in normal mode now. I'll see how it goes - fingers crossed - before I resort to a Repair.

Why would I need the USB to PS/2 adaptor when both of my current items are PS/2?


A good, sensible move as any 'nasty' will have less places to hide.

  johndrew 14:02 11 Oct 2011


Missed these two posts.

I have downloaded RKill as it must be a useful tool even if it's no applicable here.

Spyware Terminator has been running alongside AVG for years now, so unless there has been an update to either which causes conflict I doubt there is a problem. I have, briefly, done a search but found nothing. Spyware Terminator doesn't have an AV element but AVG does have some antispyware features. Having said that, it must be worth a try as it is easy to do.

  sunnystaines 17:09 11 Oct 2011

mbam hung ....the database update prior to the last on caused my mbam to hang half way through, latestest database update runs ok.

try update and re run of mbam

  johndrew 20:32 11 Oct 2011

I ran RKill which closed nothing. In normaI booted mode I ran a full scan using fully updated Spyware Terminator; nothing found. I started Malwarebytes and initiated a scan but it stopped reponding partway through and would not close.

Inoted in Task Manager that Firefox was still showing in Processes with no CPU usage but a memory usage of over 63,000K. There was no indication it was running in Applications. It refused to close using the End Process selection or End Process Tree. The usual Task Manager option box appeared when the selections were made but, apparently, had no effect. Why it was there I have no idea; could it have been stuck in memory/part loaded/part closed or simply stalled?

I booted into Safe Mode and ran Malwarebytes (updated today) for a full scan with nothing found and no problems. Spyware Terminator was running in the background as was AVG.

Why these (and other) programs hang, fail to open/close correctly appears to be the cause of the problem, but finding that cause is becoming quite a pain.


This thread is now locked and can not be replied to.

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