Has my computer died help

  jerica 17:07 22 Feb 2017
Locked

Hi, in the middle of doing something on the pc just now and it froze, nothing worked so I rebooted and was asked to insert boot disc or select a drive and reboot. Tried rebooting again got the same, turned the power off at the wall turned it on and rebooted, this time I got the option to go into bios and pick where to boot from. In bios the clock was wrong and it didn't make any difference which drive I picked I just came back to asking for the boot disc or pick a drive. Has my hard drive gone? Thanks.

  Fruit Bat /\0/\ 18:35 22 Feb 2017

Certainly doesn't sound good for the HDD hope you have a backup of your data.

If clock was wrong change cmos battery. can BIOS see the drive with windows on?

what version of windows?

if 8 /8.1 /10 power off - power on and off after 5 seconds repeat 3 times and on fourth attempt see if it will boot to the repair menu.

  jerica 18:51 22 Feb 2017

Hi fruitbat, thanks for getting back so quickly, its win 10 and I'll have to get a battery tomorrow. When you say power on and off do you mean off at the wall or using the buttons?

  Fruit Bat /\0/\ 21:12 22 Feb 2017

Just use the power button

  Fruit Bat /\0/\ 21:13 22 Feb 2017

Just use the power button

  jerica 15:12 23 Feb 2017

Hi, doesn't boot to repair menu, replaced battery, still getting the same message which is telling me to pick boot location.

  Fruit Bat /\0/\ 15:33 23 Feb 2017

Can you see your hard drive in the BIOS (setup)?

You could download a windows 10 iso and burn to DVD or USB following the instructions hereenter link description here

Boot from the media creation tool and attempt to do a startup repair or a chkdsk /f/r from command prompt hopefully that will get you going again.

If not then you can use the tool to install a fresh edition of window 10 on a new hard drive (just skip the serial number as it will activate automatically when first connected to the intrnet as your key is saved on Msoft servers.)

1]: [click here

  jerica 09:23 24 Feb 2017

Hi, how do I get it to see the USB stick with the media creation tool on? I'm in BIOS but not sure where to go, thanks.

  jerica 11:07 24 Feb 2017

OK, so I managed to burn the media file to a dvd and checked it but when I changed to boot sequence to the dvd player and rebooted nothing happened it just kept asking me to select boot media and press a key. No funny noises everything seems to be running fine but nothing is working.

  Archonar 11:35 24 Feb 2017

When it says select boot media is there a list of options?

  jerica 11:55 24 Feb 2017

Nope

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