Recently bought a new mobile phone & new Ipod, already had Itunes installed for my Ipod & had software installed for my samsung mobile. Never had problems with my previous Ipod or mobile phones connecting to my PC but my 2 new devices are not being recognised by my PC! When I plug the USBcables in I get the message "Cannot install this hardware - there was a problem installing this hardware, an error occured during the installation of the device, the data is invalid" Cant work out what Im doing wrong , never had this problem before. The only difference is I have installed Macafee security since getting them. Any help Appreciated!
Have called up all devices in device manager, removed all entries that mention USB mass storage device, ipod or Sony ericsson & still when I plug my new ipod in I get the Found new hardware" followed by the response "This hardware cannot be installed" "The data is invalid"
So frustrating as Ive never come across this before. I have removed MacaFee security & also uninstalled & re-installed itunes
Not sure if you have sorted this problem but I have the same problem.My laptop does not see the new Ipod touch.Having searched it would apear service pack 2 & 3 can cause devices not to be seen.I have tried to find a hotfix but struggling.Did you solve problem?