hard drive crash

  baggelaarjack 18:47 27 Nov 2012
Locked

my pc just went black as i was using it.i called my hp support and after several tries they weren't able to restore it.they advised that the hard drive had probably crashed.my question is...would this be a mechanical or a software problem?i was able to buy new harddrive and install it and now my pc works fine.i would like to recover my data and pictures off my old hard drive, thank you

  onthelimit1 18:53 27 Nov 2012

Try the old hard drive in a caddy first. If no joy, try recuva If the hard drive has had a mechanical failure, this is unlikely to help.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best Amazon Echo: What’s the best Alexa speaker?

Kano Computer Kit Complete review: A fun DIY 'laptop' that teaches kids to code

Best pro photo editors for Mac 2018

TV & streaming : comment regarder les Jeux olympiques d’hiver 2018 ?