Halifax log in page sieze up

  Jove45 13:14 12 Feb 2010

My new HP Probook 4710s, running Windows 7 Pro, has a most unusual problem and I wonder if anyone has a suggestion to overcome it.
Every other day or so, when I am logging in to the Halifax banking site, the touchpad, keyboard and webcam all seize up and I have to reboot to get working again.
I have updated all drivers and have tried IE8,Firefox and Google Chrome web browsers but the problem still occurs about every tenth time that I try to log in to the halifax website.
I have also tried removing all other USB devices but to no avail.
I am using Trend Micro seurity and it reports nothing untoward.
My older Windows XP desktop has never had this problem.
I regularly need to log on to Halifax, so I really would appreciate any ideas.

  birdface 13:19 12 Feb 2010

Maybe try with the firewall switched off.See if that makes any difference.

  kidsis 14:50 12 Feb 2010

how old are your Java or adobe flash player apps?

  Jove45 11:52 13 Feb 2010

I'm a little unsure about turning off the firewall as I would need to run the computer (with internet access) for a day or two without firewall protection in order to show whether or not the problem is resolved.

The laptop and software is all less than a month old but I will check with the java and flash websites to see if there are any updates for me.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Huawei MateBook X Pro review

8 digital brands that designed custom typefaces to save millions

How to speed up a slow Mac

Comment résoudre des problèmes d’impressions ?