i've been experiencing some problems with my PC so i thought that I woul change my antivirus software from AVG to Norton Antivirus. Having run the scan Norton has flagged up 2 files that it considers a threat, DE27 and DE29 both it has named as hacktool exe files. it will not let me delete these files and a search for these files will not show them up. I am at a loss as to what I can now do to get rid of these, has anyone else had experience of these?
thanks for getting back. the file path that Norton is giving is on a separate partition that Norton is not installed on. it is located on my E drive but when i do a search for the location that is indicated by Norton, nothing comes up!
Any other ideas? i am currently trying Norton's online test and have also tried a Trojan and adware scan that has drawn a blank!
Thanks to you all. I managed to start up in safe mode and then deleted the infected files from there, unfortunately in doing so it took down my whole operating system! All the exe. files attached to my programmes were rendered useless so I had to go and do a fresh install of windows XP! Have just finished restoring everything on the computer!
This thread is now locked and can not be replied to.