Graphics Update Help

  TDavis148 22:27 17 Jan 2015
Locked

Hello everyone. new to the forum!

Long story short, I downloaded an upgrade for my graphics card a few weeks ago. Since then no graphics card will work when I try to start my child's games.

I have system restored my laptop. I have uninstalled and downloaded again. I even tried rolling back to a previous update, but it wont let me select it!

Every time I try to open games it says: DX11 renderer failed to start for normal play and The Mantle renderer failed to start for AMD

My laptop is a Pavilion dv6. about 3 years old. the drivers are Intel (R) HD Graphics family and Radeon HD 6490M

I hope someone can help. Thank you in advance.

T. Davis

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