Gmail losing password details

  MIKE. 20:29 20 Apr 2010

I have a relative who has a Gmail account which has been ok for about two years. Just out of the blue aprox three months ago,Gmail started to not recognise his password which he has never changed. If you reset his password it seems to last about a week then Gmail does not recognise it again. Does anyone have ideas as to what could be the problem.

  howard64 09:07 21 Apr 2010

get him to either use firefox and tell it to remember password or download the free roboform password prog - these will at least make the resetting much simpler. The fault could be the settings on his pc or at his isp or with gmail itself.

  MIKE. 09:13 21 Apr 2010

Thanks howard64 I do not think its his PC. When it has gone wrong I try to log in on my PC with his details it still will not recognise his password. Very strange!!!!

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