Received SMS from relative in "hot spot" Asking for help to get rid of the above and its preventing access to Internet and Live Mail.
Apparently had run a Search located it and had deleted. I had my doubts but suggested to try to boot up. Apparently now found out all files are locked out.
I have checked up on IE and found various options but to be honest I feel this to be beyond her capabilities and also bearing in mind its a dial up connection which is very bad at the best of times...as these options want you to download different malware and registry things.
Would a System Restore help?.
Appreciate your guidance please, anticipate hearing something around 9/10 Sunday morning due to time changes.
Thanks for the removal guide however as I said in original posting she is not able to access Internet Explorer or anything else seems the whole system has been locked up by LSP Firewall. This means she cannot download anything to clear "the thing".