Here’s a strange one on which I’d be grateful for your thoughts.
My son (a gamer) recently patched Planetside to the latest revision. Now, it will only load to 98% and then hangs.
When he exits the (not fully loaded) game, the rest of the machine performs very badly – very slow, stuttering sound etc.
He has told me a) he got a warning message (Windows 7 Ultimate) that he needed to back up his disk, b) he has heard occasional ‘graunching’ noises from the disk, c) he thought he saw somewhere something called chkdskwiz.exe running.
I can’t get the PC off him for long enough to run chkdsk, but my theory is that his drive is nearing full capacity (he has 150MB left on a 1GB drive) and that this latest patch has written to – or tried to write to – a corrupt area of the disk that it had previously avoided (or that has just become corrupt). That’s why the patched version of Planetside won’t fully load, and, in trying to load, it’s causing issues that are bringing the rest of the PC to its knees.
At first glance, as everything else is working OK, you’d suspect some problem with the Planetside patch. However, he has been on the forums where he would expect to find others complaining of a similar issue if it was indeed the patch – but no-one is.
Can anyone provide any insight into what might be going on, or things to look at?
150Mb is as good as full up. There must be quite a bit that could be removed but I appreciate that you will need to get access to the PC for quite a while to try and tidy the disk up.You will need to run Ccleaner on it for instance as well as find out what he has installed that he no longer uses. As you suggest, chkdsk ( or whatever any newer version is called ) will also need to be run on the whole drive.
Just an update. Chkdsk completed. Unfortunately, it did so in the middle of the night so no-one saw what/how many errors it detected and fixed (if any) but the outcome is that Planetside now loads, and so is happy. Thanks to those of you who got involved.