frozen computer

  WUDZ 14:00 14 Jul 2004

My computer caught a virus, I have formated it and installed XP. I have put in more memory so it now has 256 mb ram. It has PC Cillin anti virus but I also installed Norton 2003 and upgraded online. Problem now is the computer freezes up on everything for no reason and I can only turn off at the wall. I think it could be due to having 2 anti virus checkers. Any ideas as I am unable to uninstall due to it freezing up??

  Graham ® 14:37 14 Jul 2004

Can you start in Safe Mode? Press F8 as it boots.

  WUDZ 14:41 14 Jul 2004

Not sure about safe mode, I have not tried this yet

  Graham ® 14:45 14 Jul 2004

It's quite safe. Only a minimum of programs are started, so you should be able to disable the anti-virus 'til you get sorted.

  canard 22:03 14 Jul 2004

Not a good idea to have two antivirus programmes running. They disagree with each other and the freezing MIGHT be due to your PC's memory being overtaxed.

  WUDZ 07:48 15 Jul 2004

I seem to have overcome problem, with XP I resolved to date prior to installation of Norton

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator of witty, relatable Instagram comics Julia Bernhard touches on our humble moments

iMac Pro review

Quelle est la meilleure application de podcast pour Android (2018) ?