Re. my thread of 29/12 at 2326 hrs. I have tried everything I can think of to resolve this problem for my friend, but with no luck at all. When I tried safe mode it froze on WinMe logo page. Same thing when I tried every other choice in the selection listing (four of them). In one case where windows tried to configure start up files I kept getting a repeated message, "Windows could not upgrade the file %1 from %2. %1:%2" What on earth is this?!! Any other suggestions before I use her recovery disk and wipe out everything??
Acolyte - Thanks for the input. Have printed and reviewed both items. The problem is, if I can't get past the WinMe logo screen (which I can't) it is impossible to try these steps. I have no desktop programs, no toolbar - nothing. The only way to get away from the logo page is to shut down or ctrl-alt-delete and then it attempts a reboot but freezes on logo page again. I'm thinking I will have to use the recovery disk provided by Evesham to enable her to use the pc again. She has some files backed up, but not all. Being a lecturer at APU this is going to create problems, that's why I'm hesitant to take such action. Thanks for your response. CAsey