"Found new hardware" problem

  Denpen 21:06 21 Aug 2003
Locked

I recently reinstalled windows xp. And plugged in my printer via USB. I can't remember how I installed the driver but printer works fine.
Problem is that I get a "found new hardware" message every time I switch on printer. Control panel clearly shows my printer is correctly installed so why does windows keep asking for drivers to be installed?

  xania 09:09 22 Aug 2003

Although, the printer is installed correctly, it still needs to load the software into memory when you switch on your printer. Try switching on your printer before you switch on your computer - then, as WIndows installs, this process will happen invisibly.

  Jester2K II 09:39 22 Aug 2003

Sorry thats just rubbish.

Printers (and other hardware) don't need to "load the software into memory when you switch on your printer". The drivers are integrated in to Windows and function from within the OS.

The problem with the Hardware Wizard Repeatedly appearing on boot up is well known. Unfortunately its causes and solution are not definite.

I would suggest letting it reinstall the drivers (even two or three times) as this has been reported to work.

There is an MS article on this - I'll go and find it.

  Jester2K II 09:41 22 Aug 2003

click here;en-us;298370

SYMPTOMS
Whenever you restart your computer, the Found New Hardware Wizard may detect your previously installed printer, even though it is not a newly installed printer.
CAUSE
This problem may occur if the printer driver does not use Plug and Play for its installation.
WORKAROUND
To work around this problem, complete all the steps in the New Hardware Wizard, even though the wizard cannot detect a new printer.
RESOLUTION
To resolve this problem, contact the manufacturer of your printer for an updated driver or specific instructions about how to complete the Found New Hardware Wizard for your particular printer. For example, see the following Hewlett-Packard Web sites for additional information about this problem with particular printers:

HP LaserJet Series Printers
click here

HP LaserJet 3100 Series Products
click here

HP LaserJet 3150 Series Products
click here

HP Designjet Printers

click here

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

  Jester2K II 09:42 22 Aug 2003

Check your Printer manufacturers website for updated drivers. Post make and model and Windows version here if you need help finding them.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

Artist Pete Oswald on creating relatable characters & his new book

New iMac Pro release date, UK price & specs rumours

Idées cadeaux pour geeks et tech addicts