Folder access denied in Win 8.1

  theearlofsabden 13:44 17 Dec 2013


I'm trying to delete the folder "Window.old" in Windows 8.1, message says I need permission from "System," looked in to the system section of the control panel but cannot see what I need to do?

Please advise.

Thanks Neil.

  rdave13 14:31 17 Dec 2013

Go to control panel, I have it set to view by large icons, select administrator tools then disk clean-up. Run that and select the C: drive and then the files to remove. If Previous Windows installation doesn't show up in the first run then run disk clean-up again and it should show. Tick the box and run.

  theearlofsabden 14:51 17 Dec 2013

Thanks rdave13

second run found the old installation files, "you can hide no more,"

Many thanks Neil.

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