Firefox won't start - or stop!

  Taurus 21:41 15 Jan 2013

Help please, I have, or rather had Firefox as my preferred browser, fully up to date etc, but it seemingly without reason, stopped working. I found that when I tried to start it, it informed me that it is already running although Task Manager fails to identify it as a running process; restarting as requested fails to have any effect as does a repair/install. I have tried uninstalling it but 3 .dll files stubbornly refuse to go no matter how I try to sneak up on them. I have found reference to the problem on the interweb but as to yet, no luck with resolving it. Please help as I have been reduced to using Internet Explorer and it has taken me 5 days to get this far (OK, maybe a bit of an exaggeration but you get my drift). Breakfast in bed for a week for anyone that can restore my Firefox and my sanity.


  finerty 00:44 16 Jan 2013

download latest version from file hippo dot com onto a pen drive.

Or try unistalling it, and then try to download latest version from filehippo. See you MCL

  difarn 03:49 16 Jan 2013

Did you remove the profile lock file as in this article from Mozilla?

  Taurus 14:04 16 Jan 2013

Thank you everybody for your responses. I did remove the profile lock as per the article difarn, but only tried again to unsuccessfully remove the three stubborn dll files afterwards. However, after re-installing Firefox post removal, it started fine. I can now re-asign IE to the trash bin where it so rightly belongs and smile as the throbbing in my temples subsides. Breakfast in bed for all of you, cheers!!


  difarn 14:52 16 Jan 2013

Same here Taurus. Jock1e, I actually find Firefox 18 better - the previous version caused slow loading of some web pages, notably online newspapers.

  Taurus 15:01 16 Jan 2013

Now I have Firefox back (18) I have been testing them against each other and the results are consistantly in favour of Firefox. I have 32bit Vista on the machine in question and Firefox starts quicker, loads pages quicker and is generally more responsive than IE, and not by any small margin I hasten to add, but I guess you pay your money and you make your choice. It goes without saying that FF is my choice. Thanks again for your help.


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