After OS crash (Compaq) and replacement laptop (Toshiba), I'm trying to recover my data from Maxtor external HD. When I do, I end up only in safe mode. Having done a 'system restore'the backed up data is visble on the external HD as *.rdb and I can't open it or restore. Any suggestions, please? I am awaiting response from Maxtor; but I guess they're all eating Christmas Pudding.