Failure to shut down

  wheeltaper 21:13 12 Feb 2004

Win98E,Pentium3, 384Mb RAM. Shutdown fix installed from Microsoft, still persists in not shutting down, resulting in having to maually shut off with all that entails.
Happens more so when I have been scanning and processing photo's, any ideas?
Limiting virtual memory to 3.5 times ram makes no difference.

  curlylad 21:27 12 Feb 2004

Are you getting any error message or does it just hang at 'windows is shutting down' ?

  VoG II 21:34 12 Feb 2004
  DAG88 21:35 12 Feb 2004

on some of my school computers, you have to keep pressing enter on the "windows is shutting down" screen.
give it a shot, it might work for you

  flash_gordon 22:02 12 Feb 2004

Try the microsoft knowlege base..... click here ,it could be many different things. I had shutdown problems with W98, but cured it with a patch from microsoft. I can't remember which one though, sorry. Windows is waiting for a programme to terminate before switching off, but its not happening. happy hunting.

  david4637 13:41 13 Feb 2004

I have tried most of the options on my W98SE PC. The only thing I find that works 90% of the time is:-

1. Shut down all programs using Control+ Alt + Del dialog box

2. Leave the PC for 30 mins.

Good luck David

  david4637 13:47 13 Feb 2004

Should have added-
3. Then use a shut dowm icon with this syntax - C:\WINDOWS\RUNDLL.EXE user.exe,exitwindows.

  wheeltaper 16:22 13 Feb 2004

No message, just hangs with Windpws Logo.
Most of the time it behaves itself, seems to only happen when I process photos, using high definition.

  curlylad 22:02 14 Feb 2004

Have you solved this yet ?
You say it happens when you've been scanning and processing are you plugging any USB devices into the PC whilst doing this ? If so go to and try looking under article number 310922.Or try 308349.

  wheeltaper 16:28 16 Feb 2004

No, no other device is removed or connected at any time. all as is.
It seems as if somewhere their is a massive file that prevents the machine from shutting down. If I scan a photo in at 360dpi, giving a massive 30mb file, then the machine will hang on shut down.
I seem to have tried everything. Perhaps i should give up doing photo's.
Thanks anyway.

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