failed to launch ui automation service

  Old Un 17:36 05 Sep 2018

I have reinstalled Dragon Naturally Speaking 13 on my Windows 10 Home PC after having been forced to completely wipe my HD due to a virus attack. Dragon Naturally Speaking appears to install properly but gives the following error message when I try to start it "Failed to launch automation service". Can anyone please help me?

  Fruit Bat /\0/\ 20:32 05 Sep 2018
  Old Un 16:52 07 Sep 2018

Thank you Fruitbat. I've tried your suggestion but I still have the same problem. I've now installed version 15 and am still getting the same error message. I'have used Dragon Naturally speaking for more than 10 years and never had problems with it before.

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