Who can help me?? Bought An Maxtor HD. At the moment it is bout half full. Yday went to play some music off it, wouldnt work. Wen you plug it in, the drive is found, and in the remove hardware button it is there, but there is no way of accessing the device through my computer, etc. Any suggestions to rectify this?
The Maxtor power supply and USB connection must be connected otherwise the drive will not show in My Computer. As you state it is not showing there, then check the Power supply is getting to the drive. Also check the USB connection if you are using that method.
Regarding your questions on the Maxtor External HD, it is probably a Maxtor One-Touch. This has it's own power supply via a mains transformer, there is an on/off switch on the rear of the case. There is also a blue light on the front which glows to denote when it is powered up.
yes the drive has worked no error messages, the unit is powered up as the light is on it is a maxtor one touch, external power supply when you switch it off behind a noise is made to say the hardware has been switched off, so Win xp is recognising that the drive is there. But there seems to be no way of accessing it. As it does not appear in my compouter. any suggestion?