External Hard Drive Stopped showing in 'My Computer' on pc

  kat64 22:15 31 Dec 2011

Hi, I bought a 2Tb Envisage External USB Hard drive in February 2011 and it has been working fine until this week. It has suddenly stopped appearing in 'My Computer' so that I cant access the Contents. I run Windows 7 but even so I tested for driver updates which are all OK. In Device Manager it only shows up under 'Universal Serial Bus Controllers' and it is shown as Working properly. I have tried installing on a Vista laptop but its the same problem. Can anyone please help. Kind Regards

  kat64 23:36 31 Dec 2011

rdave13. Thanks for answering to my problem. I have done what you suggested but when I right click on the USB drive concerned I don't see the option for changing the drive letter & Paths. All I get is: Update Driver Software,Disable, Uninstall,Scan for H/Ware changes, Properties. Can you suggest anything else.

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