external hard drive problem in Windows 7

  [email protected] 12:20 03 Feb 2010
Locked

I have just purchased an Iomega portable hard drive. When I plug it in, I get the windows signal confirming a new item, however, I can't find the drive in "device manager" All I get is a new entry at the bottom of the page - USB to ATA/ATAPI bridge. Any ideas anyone? the drive is spinning so should be OK.

  David4637 12:32 03 Feb 2010

Have you got to format the drive (FAT32 or NTFS)before it will be seen? David

  MAJ 12:34 03 Feb 2010

The drive probably needs formatted. Does it show in Disk Management? Start > Run, type in

diskmgmt.msc

and click OK. If it appears in there, select it and choose Format from the menu.

  MAJ 12:36 03 Feb 2010

PS Make sure you select the correct drive.

  [email protected] 15:48 03 Feb 2010

The drive doesn't appear in diskmgmt.msc so I can't format it.

  john bunyan 16:14 03 Feb 2010

I assume it does not show in " My Computer"? I have one of the mains version of these with W7 and it works fine. Had to format it to NSTC.What operating system do you have?

  [email protected] 16:32 03 Feb 2010

windows 7

  john bunyan 16:44 03 Feb 2010

Does it show in "Computer" ?

  [email protected] 19:24 03 Feb 2010

No, it doesn't appear anywhere. As I have slots for 4 different memory cards, I have the drive letters e-h allocated already, and there is no other drive listed except my dvd player

  john bunyan 19:26 03 Feb 2010

Do you have access to another PC (friends etc) to see if it shows there?

  [email protected] 19:43 03 Feb 2010

not at the moment. My brother is a programmer/analyst and he can't figure it out. His drive works perfectly.

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