External hard drive issue - flashing blue

  helen1102 22:28 16 Oct 2015

I have a toshiba external hard drive. When starting it up it flashes blue and doesn't show up in my finder on my mac. I can see it in my disc utilities (but won't let me repair) but not in my finder so I cannot reach any of my files. I have changed the usb cable but still doesn't work and have also tried it on my pc. Does anyone know what I can do to save my files?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Officially Launches In The UK

Artists FriendsWithYou reimagine Snoopy and Charlie Brown for a Peanuts London takeover

iPad Pro 12.9in (2018) review

Les meilleurs smartphones chinois disponibles en France