External Hard Disk installing Problem

  Salamander7 20:59 02 Mar 2013
Locked
Answered

I am trying to use an Iomega 1 Tb external USB Hard Drive (Iomega GDHDU) with a desktop computer using Win XP Home Edition. When I plug in the usb I get an error message:

Windows cannot load installer for volume. Contact harware vendor.

I have tried plugging in before boot up and after boot up with the same problem. I use the drive with another XP computer without problem. Could this be upsetting the computer in question?

Anyone got any ideas for solutions? The problem system is Pentium 4 2.98 GHz with 2Gb of memory. The internal Hard Drive is 160gb.

  northumbria61 21:46 02 Mar 2013

Take a look here enter link description here

  woodchip 22:24 02 Mar 2013

XP cannot recognise the size of the drive

  Salamander7 00:18 03 Mar 2013

I have not renamed any folders or deleted any Win core programmes though I have deleted some unwanted programmes but only via add remove programmes. I dont know.. I'll try to find SFCFILES and see if they are damaged in some way.

  Salamander7 17:41 03 Mar 2013

Would a re-install of Windows cure the problem??

  Fruit Bat /\0/\ 18:13 03 Mar 2013

Thats probably over the top

try this first

Open a command prompt by clicking START, then RUN, then typing CMD and clicking OK.

Type in cd c:\windows\system32 or cd %systemroot%\system32 if your system drive is any letter other than C:.

Type COPY %SYSTEMROOT%\system32\dllcache\SFCFILES.DLL . /Y and press ENTER.

Then type COPY %SYSTEMROOT%\system32\dllcache\SYSSETUP.DLL . /Y and press ENTER.

Then type COPY %SYSTEMROOT%\system32\dllcache\storprop.dll . /Y and press ENTER.

Now type EXIT to exit the Command Console

restart your computer.

  Salamander7 23:35 03 Mar 2013

Thank you Fruitbat. After I typed in the line about SFCFILES.DLL and pressed enter I got a message saying "system cannot find the file specified." When I typed the next line regarding SYSSETUP.DLL I got exactly the same message. At this point I decided not to continue. Obviously the files are missing from system 32 so I guess I need to find a way of getting them back? Or am I misunderstanding something here?

HELP!! I guess I need someone who is able to explain how to get the missing files back where they belong.

  Salamander7 18:09 04 Mar 2013

Anyone out there with any ideas?

  Fruit Bat /\0/\ 20:32 04 Mar 2013

Repair XP

Start - Run - Type

sfc /scannow

Press enter

system file checker will scan for and replace missing or corrupt windows files, this may take awhile to complete and if your XP was not pre installed may ask for the XP Cd to be inserted in the CD drive.

  bumpkin 21:26 04 Mar 2013

XP should see a 1 Tb external USB drive with no problems. Run your backup assuming you have one, if not then use the Repair option from the disc.Do not use Restore Console.

  bumpkin 21:33 04 Mar 2013

Sorry I meant don't use the Recovery console

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