Excel Problems

  kc50 17:25 21 Oct 2003
Locked

Hi
I've just installed Office 2000. I'm using Windows 98. When I'm using excel and click on the drop down menu to change the font my system crashes. I get and error message'a fatal exception OE has occured at 017f:bff9dfff'
Any ideas?
Thanks

  expertec 17:34 21 Oct 2003

Have you got all the office updates? click here

  expertec 17:36 21 Oct 2003

or you could go into C:\Windows\Fonts and try opening them on by one (if there aren't too many) to see if any causes a problem

  keith-236785 17:53 21 Oct 2003

put your office 2000 cd back in, goto add/remove, click office 2000, when the menu appears click repair, follow the on-screen instructions.

once it has done, try running excel again.

if this doesnt work, uninstall office 2000, browse (or search) the office cd looking for a file called "OFFCLN9" run the file, this clears any stubborn bits of office.

restart your computer and re-install office 2000.

good luck

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