That little extra customer-care doe's go a long way. A friend of mine purchased an Evesham a number of years ago, and Evesham have always offered help and advice whenever requested to do so. He as now given his grand-daughter the old reliable unit and just made another Evesham purchase.
I am seriously contemplating purchasing a Evesham system, and if they offer the same service to me,as they appear to offer to others, then I cannot go far wrong. Peace of mind, so they say!.