Even more help required with IE10

  Housten 17:08 17 Mar 2013

Good afternoon,

After reading the comments in relation to IE10 over the last few days, I was checking my updates, when it was offered to me. I clicked it, and it went through the download and installation process without a problem, apparently!!

I am changing my email at the moment, but still have a tiscali account which is now not allowing me into it. I checked it on my wife’s laptop, no problem, so I have tried a further 5 or 6 times, no luck. What happens is I get to their front page, click on ‘Mail’, this brings up the password page, which I enter, it appears to accept it, but then brings up a blank page with options – Inbox, contacts, calendar and settings at the top – but does nothing. It just sits there!! I am hoping that this is just a setting in IE10 that I haven’t made/entered, as I was stupid and expected IE10 to go with IE9 settings, so everything would just flow through. Obviously I am wrong, so I am hoping someone will be able to tell me what settings I need to enter/change to get into tiscali. Of course, with my luck it could well be that I can never again get into tiscali, but I hope not.

Any help/advice/information that anyone can give me will be very gratefully received.

Thanking you in advance.

  wiz-king 18:36 17 Mar 2013

What e-mail client? or webmail?

  Secret-Squirrel 19:12 17 Mar 2013

Housten, it would appear that the Tiscali webmail page doesn't render correctly in IE10, but using the "Compatibility View" option rectifies this. Here's what you'll need to do:

Login to your Tiscali webmail like before. To the right of the Address Bar, click the Compatibility View icon (that looks like a sheet of torn paper) - see here for a screenshot. Finally, logout (if it doesn't happen automatically), log back in and things should look a lot better.

  Secret-Squirrel 19:20 17 Mar 2013

.........forgot to say that IE will remember that compatibility setting for future visits to your webmail page so you'll only need to click that button the once.

  Housten 19:56 17 Mar 2013


Good evening,

Well it worked! But only after I had entered my password and clicked enter. Until that point compatibility view did not show up at all, although I found it under 'tools'. But do I care? NO!!! It works, that was what I wanted even if it is a bit off-centre!! Many, many thanks, Secret-Squirrel


I now use plusnet, with IE10 and Windows 7 64Bit Home Premium. I do not know if that is what you want, or not, but it is now working, so I am satisfied. Many thanks for your reply.

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